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Root Cause Analysis: Improving Performance for Bottom-Line Results, Fourth Edition, Books Central

Root Cause Analysis: Improving Performance for Bottom-Line Results, Fourth Edition

What is RCA? It seems like such an easy question to answer, yet from novices to veterans and practitioners to providers, no one seems to have come to agreement or consensus on an acceptable definition for the industry. Now in its fourth edition, Root Cause Analysis: Improving Performance for Bottom-Line Results discusses why it is so hard to get such consensus and More »

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