The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keeping customers.In 39 digestible, bite-sized chapters, Lee shares everything he has learned in his 40+ year career in the More »
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| Product Specification | |
|---|---|
| Available | Yes |
| Author | Lee Cockerell |
| Binding | Hardcover |
| EAN | 9780770435608 |
| Edition | 1 |
| ISBN | 0770435602 |
| Label | Crown Business |
| Manufacturer | Crown Business |
| NumberOfItems | 1 |
| NumberOfPages | 208 |
| PackageQuantity | 1 |
| ProductGroup | Book |
| ProductTypeName | ABIS_BOOK |
| PublicationDate | 2013-03-05 |
| Publisher | Crown Business |
| ReleaseDate | 2013-03-05 |
| Studio | Crown Business |
| Title | The Customer Rules: The 39 Essential Rules for Delivering Sensational Service |
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