Key Performance Indicators (KPI): Developing, Implementing, and Using Winning KPIs

An in-depth look at how to create and use key performance indicators (KPIs), from the King of KPIs – now updated and expanded!By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Now in an updated and expanded Second Edition, Key Performance Indicators More »