STEVE WOZNIAK, Apple co-founder: "Micah Solomon conveys an up-to-the minute and deeply practical take on customer service, business success, and the twin importance of people and technology." . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SETH GODIN: "It's hard to imagine an organization with front line employee More »
| 5 stars | 4 | 2 | 1 |
#5 Stars: 52 , #4 Stars: 5 , #2 Stars: 2 , #1 Star: 1
Average Review : 4.9 of 5.0, produced from 35 customer reviews.
Average Review : 4.3 of 5.0, produced from 36 customer reviews.
Average Review : 4.5 of 5.0, produced from 10 customer reviews.
| Product Specification | |
|---|---|
| Available | Yes |
| Author | Micah Solomon |
| Binding | Hardcover |
| EAN | 9780814417904 |
| ISBN | 0814417906 |
| Label | AMACOM |
| Manufacturer | AMACOM |
| NumberOfItems | 1 |
| NumberOfPages | 208 |
| PackageQuantity | 1 |
| ProductGroup | Book |
| ProductTypeName | ABIS_BOOK |
| PublicationDate | 2012-05-23 |
| Publisher | AMACOM |
| Studio | AMACOM |
| Title | High-Tech, High-Touch Customer Service: Inspire Timeless Loyalty in the Demanding New World of Social Commerce |
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