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Difficult Conversations: How to Discuss What Matters Most, Books Central

Difficult Conversations: How to Discuss What Matters Most

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. y More »

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