Who would've thought that a practical, fun, easy-to-read customer service book would capture the hearts of hundreds of thousands of readers? Now, celebrating its 20th anniversary, "Delivering Knock Your Socks Off Service" has been completely revised and is better than ever! Still the go-to guide on providing the kind of outstanding service that keeps customers coming back, the fifth e More »
| 5 stars | 3 stars |
#5 Stars: 2 , #3 Stars: 1 ,
Average Review : 4.6 of 5.0, produced from 179 customer reviews.
Average Review : 4.3 of 5.0, produced from 23 customer reviews.
Average Review : 4.6 of 5.0, produced from 10 customer reviews.
| Product Specification | |
|---|---|
| Available | Yes |
| Author | Performance Research Associates |
| Binding | Paperback |
| Creator | John Bush |
| EAN | 9780814417553 |
| Edition | Fifth Edition |
| ISBN | 0814417558 |
| Label | AMACOM |
| Manufacturer | AMACOM |
| NumberOfItems | 1 |
| NumberOfPages | 226 |
| PackageQuantity | 1 |
| ProductGroup | Book |
| ProductTypeName | ABIS_BOOK |
| PublicationDate | 2011-10-29 |
| Publisher | AMACOM |
| Studio | AMACOM |
| Title | Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) |
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