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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking â€œTen Commandments of Customer Serviceâ€ apply to todayâ€™s world.Drawing on his incredible success in transforming his Dallas More »

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90 The most recognizing score to order

Based on product age, amazon average reviews, review likeness, discount of the product & price range.

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Customer Reviews

Reviews about the "Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer"

The Average Review score is 4.6 on a scale of 5.0. Total 58 reviewers are considered to generate the average review. Some of the new or latest reviews in Industries & Professions might be helpful and interesting to you. This average review is fetched by Kirsten Tranter and posted on 1 April

5 stars

4 stars

#5 Stars: 44 , #4 Stars: 10 , #3 Stars: 2 , #2 Stars: 1 , #1 Star: 1

[ 3.0 stars ] "The information in this book is good and it is a quick read. There are things that I think it goes into too much detail though. For example, while I know that employees are very important to having customers for life I think this book would be better if it went into less detail about that. I don't care to read the interview process they use or how they evaluate employees. I would have liked to ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by amr88 which was written on August 25, 2013 Review fetched on August 28, 2013 by Books Central.

[ 5.0 stars ] "Don't be persuaded into thinking this book is not for you if you are in the car business. The principles and strategies shared are for all industries. ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by Atchie which was written on July 28, 2013 Review fetched on August 28, 2013 by Books Central.

[ 4.0 stars ] "I just opened by own business and this was a great resource to help me take care of new customers to make them return customers and not just one time buy. Thanks!Matthew RingsCEO & Founder DBL07 Consulting Web Design Columbia SChttp://www.dbl07.coWebsite Design Columbia SC ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by DBL07.CO Web Design Hawaii "DBL07.co" which was written on July 26, 2013 Review fetched on August 28, 2013 by Books Central.

[ 5.0 stars ] "I personally choose this 5-Star rating because it all the notes and plays ALL the right cords. It's BETTER to under promise and OVER-DELIVER is a message that I immediately took away from the outset. AND, yes... EVERY employee needs to be empowered and in a position to resolve customer complaints. It makes the customer feel cared about and attended to without all the drama and hassle genera ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by Brian Seufert which was written on July 22, 2013
1 users liked the review and gave their verdict that this review was intuitive enough to select or buy the Industries & Professions out of 1 users. Review fetched on August 28, 2013 by Books Central.

[ 5.0 stars ] "In Australia companies think differently from American companies. This is a good thing in some respects eg banking ethics, however we don't get it as right as the good American companies do when it comes to customer service. This book by Carl Sewell and Paul Brown is the most practical guidebook I have ever read when it comes to thinking about customers. Lacking in verbose it is still deep in ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by Mal James which was written on July 12, 2013 Review fetched on August 28, 2013 by Books Central.

Specification

Product Specification
Available	Yes
Binding	Paperback
EAN	9780385504454
Edition	Revised
ISBN	0385504454
Label	Crown Business
Manufacturer	Crown Business
NumberOfItems	1
NumberOfPages	240
PackageQuantity	1
ProductGroup	Book
ProductTypeName	ABIS_BOOK
PublicationDate	2002-11-19
Publisher	Crown Business
ReleaseDate	2002-11-19
Studio	Crown Business
Title	Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

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Score Explained

90 The most recognizing score to order

Score Graph

Customer Reviews

Reviews about the "Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer"

The Average Review score is 4.6 on a scale of 5.0. Total 58 reviewers are considered to generate the average review. Some of the new or latest reviews in Industries & Professions might be helpful and interesting to you. This average review is fetched by Kirsten Tranter and posted on 1 April

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