In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service†apply to today’s world.Drawing on his incredible success in transforming his Dallas More »
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| Product Specification | |
|---|---|
| Available | Yes |
| Binding | Paperback |
| EAN | 9780385504454 |
| Edition | Revised |
| ISBN | 0385504454 |
| Label | Crown Business |
| Manufacturer | Crown Business |
| NumberOfItems | 1 |
| NumberOfPages | 240 |
| PackageQuantity | 1 |
| ProductGroup | Book |
| ProductTypeName | ABIS_BOOK |
| PublicationDate | 2002-11-19 |
| Publisher | Crown Business |
| ReleaseDate | 2002-11-19 |
| Studio | Crown Business |
| Title | Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer |
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