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Customer Service: New Rules for a Social Media World (Que Biz-Tech)

Use Social and Viral Technologies to Supercharge your Customer Service! Â Using social media, you can deliver amazing customer serviceâ€“and generate an army of fans whoâ€™ll promote you in good times, and rescue you from disaster. Now, legendary online marketing expert Peter Sh More »

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: Score; Score Graph; Customer Reviews; Related Products

Score Explained

86 Simply stunning score

Score is considered by amazon average reviews, product age, review likeness, price range & discount of the product.

Score Graph

Customer Reviews

Reviews about the "Customer Service: New Rules for a Social Media World (Que Biz-Tech)"

The Average Review score is 4.6 on a scale of 5.0. Total 18 reviewers are considered to generate the average review. Some of the new or latest reviews in Industries & Professions might be helpful and interesting to you. This average review is fetched by Kirsten Tranter and posted on 18 August

5 stars

4 stars

#5 Stars: 12 , #4 Stars: 5 , #3 Stars: 1 ,

[ 5.0 stars ] "If you have a business in this day and age, then you have customers and they should get the best customer service possible.Peter literally gives you the blueprint for which to do this in today's social media saturated environment. He's done the hard work of giving you the best foundation possible for you to wow your customers & differentiate yourself to the point that your customers become ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by A_Squared which was written on December 7, 2012 Review fetched on August 28, 2013 by Books Central.

[ 5.0 stars ] "What a fantastic book.. whether you are a follower of Peter and his rise into the stratosphere or never heard his name before, this book is an eye opener into how companies must operate to succeed in this new world, where one well timed steak delivery can mean millions to a brand in publicity-- or where one bad move can shoot down a multi-million dollar brand.My only complaint about the book is th ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by IG which was written on August 30, 2012 Review fetched on August 28, 2013 by Books Central.

[ 4.0 stars ] "I read this book when I went to work for a company that offers a complete platform of social media tools. While they are a technology company, they recognize the importance of community management tactics to motivate people to use those tools. One strategy they focus on is building off of the community's current usage of Facebook, LinkedIn and Twitter to establish their own social media platfo ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by T. Sales which was written on August 6, 2012 Review fetched on August 28, 2013 by Books Central.

[ 5.0 stars ] "Peter Shankman is not new to the world of networking and marketing. This definitely shows in this book. It is well written in a very engaging style, using many examples from Peter's own experience and travels. There are often obvious examples of what not to do (obvious to us the reader, but apparently not for Nestle, Wal-Mart, and other corporate giants).This book is probably not geared toward ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by Christopher Barrett "Evil Corgi" which was written on February 3, 2012 Review fetched on August 28, 2013 by Books Central.

[ 3.0 stars ] "I think this book is well worth the read. It's informative and goes into a lot of detail. Peter Shankman's point of view I certainly trust. ..." Courtesy by Amazon
- The Industries & Professions review is genenrated by sdc which was written on September 21, 2011
2 users liked the review and gave their verdict that this review was intuitive enough to select or buy the Industries & Professions out of 2 users. Review fetched on August 28, 2013 by Books Central.

Specification

Product Specification
Available	Yes
Author	Peter Shankman
Binding	Paperback
EAN	9780789747099
Edition	1
ISBN	078974709X
Label	Que Publishing
Manufacturer	Que Publishing
NumberOfItems	1
NumberOfPages	208
PackageQuantity	1
ProductGroup	Book
ProductTypeName	ABIS_BOOK
PublicationDate	2010-12-26
Publisher	Que Publishing
Studio	Que Publishing
Title	Customer Service: New Rules for a Social Media World (Que Biz-Tech)
UPC	029236747091

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Score Explained

86 Simply stunning score

Score Graph

Customer Reviews

Reviews about the "Customer Service: New Rules for a Social Media World (Que Biz-Tech)"

The Average Review score is 4.6 on a scale of 5.0. Total 18 reviewers are considered to generate the average review. Some of the new or latest reviews in Industries & Professions might be helpful and interesting to you. This average review is fetched by Kirsten Tranter and posted on 18 August

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Laugh and Learn: 95 Ways to Use Humor for More Effective Teaching and Training

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Specification