CMMI for Services: Guidelines for Superior Service (2nd Edition) (SEI Series in Software Engineering)

0321711521

List Price : $74.99

Price : $53.95




CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of More »

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