The Customer Comes Second: Put Your People First and Watch ’em Kick Butt

Tom Peters says "Hal Rosenbluth's story is one of the great unsung business success sagas -- and in this fully revised and updated 10th anniversary edition of The Customer Comes Second, Rosenbluth and his co-author Diane McFerrin Peters offer proof that his leadership style is one for the new millennium.The secret of his success, and that of his company, Rosenbluth More »